Privacy Policy

We collect information in the following ways.

Information you provide to us

You may provide:

• Account information, such as your name, email address, company name, role, and login information.
• Company profile information, such as trades, service area, regions, project types, team members, and bidding preferences.
• Bid and opportunity information, such as opportunities you track, solicitation details, deadlines, customer or agency names, bid values, notes, and status.
• Estimate and proposal information, such as line items, quantities, rates, markups, exclusions, assumptions, proposal text, and submitted values.
• Company Footing data, such as saved rates, past work, derived rates, supplier/subcontractor quotes, outcomes, callback reasons, and bid history.
• Uploaded files, such as solicitations, bid packages, past proposals, quotes, PDFs, Word documents, spreadsheets, images, or other documents you choose to upload.
• Support communications, feedback, survey responses, or other messages you send us.

Information from integrations you connect

If you connect third-party services, such as Gmail, Google Drive, Google Calendar, BuildingConnected, ConstructConnect, or other connectors, we may access information you authorize us to access.

Depending on the integration and permissions you approve, this may include:

• Emails, attachments, files, or metadata related to bid invitations, solicitations, proposals, quotes, or project communications.
• Calendar or deadline information, if you connect a calendar feature.
• Opportunity, project, or bid data from connected bidding platforms.
• Document metadata and file contents needed to provide the requested feature.

We only access connected-account data to provide, maintain, secure, or improve the specific integration features you choose to use. We do not use connected-account data for advertising.

Information collected automatically

When you use Footing, we may collect:

• Log data, such as IP address, browser type, device type, operating system, pages viewed, timestamps, and referring pages.
• Usage data, such as features used, estimates generated, proposals generated, credits used, uploads, outcomes recorded, and workflow events.
• Technical data used for security, debugging, performance, fraud prevention, and product improvement.

Cookies and similar technologies

We may use cookies, local storage, pixels, and similar technologies to keep you signed in, remember preferences, understand product usage, improve performance, and protect the service. You can control cookies through your browser settings, but disabling cookies may affect how Footing works.

Payment information

If you purchase a paid plan, payment information may be processed by our payment processor. We may receive limited billing information, such as plan, subscription status, billing email, payment status, transaction history, and the last four digits of a payment card. We do not store full payment card numbers on our servers.

We use information to:

• Provide, operate, and improve Footing.
• Create estimates, proposals, bid records, pipeline views, and insights.
• Read and summarize solicitation documents, uploaded bid packages, past work, and quote files.
• Help you build and maintain Company Footing, including rates, past work, supplier costs, and outcomes.
• Track opportunities, bids, proposals, callbacks, wins, losses, and no-bid decisions.
• Generate bid intelligence, including bid health checks, source labels, pricing memory, and reports.
• Authenticate users and manage accounts.
• Provide support, onboarding, troubleshooting, and account management.
• Manage subscriptions, credits, usage limits, and billing.
• Improve product performance, reliability, safety, and security.
• Detect, prevent, and investigate abuse, fraud, unauthorized access, and security incidents.
• Comply with legal obligations.

Footing uses AI systems to help read documents, extract information, draft estimates and proposals, classify bid information, and generate structured outputs.

We may send relevant user-provided content, such as solicitation text, uploaded documents, estimate data, past work, rates, proposal details, or bid notes, to AI service providers to provide the product.

We use your own data to personalize Footing for you: your bid history, rates, past work, outcomes, proposal style, and preferences make Footing smarter inside your own workspace. This tenant-specific memory stays in your account and is not shared with or used to benefit other customers.

We do not use your confidential bid documents, past work, bid history, outcomes, Company Footing memory, private company rates, supplier quotes, connected-account data, or identifiable proposals to train generalized AI models for other customers.

We may use aggregated or de-identified information to improve Footing, build product insights, and develop pricing intelligence, but only in a way that does not identify you, your company, your customers, your bids, or your raw documents.

AI outputs may be incomplete, inaccurate, or based on imperfect source documents. Footing is designed to show where estimates and recommendations come from, but you are responsible for reviewing all estimates, proposals, assumptions, quantities, pricing, exclusions, and submissions before using them.

Footing may create aggregated, anonymized, or de-identified data to understand product usage, improve performance, develop insights, and build pricing intelligence.

For example, we may analyze patterns such as bid outcomes, trade categories, region, project type, pricing ranges, response rates, or estimate accuracy across users.

We never disclose raw bid documents, private company rates, identifiable proposals, supplier quotes, customer names, company names, or company-specific bid history to other customers. We only surface cross-customer pricing or performance intelligence when it is aggregated or de-identified and there is enough underlying data that a specific company, customer, bid, supplier, or document cannot be re-identified from it. This is aggregated market intelligence, not AI model training, and tenant-specific memory is kept separate from it.

If you connect a Google account, such as Gmail, Google Drive, or Google Calendar, Footing will only access the Google user data you authorize.

We use Google user data only to provide, maintain, secure, or improve the specific user-facing Google-connected features you choose to use, such as importing bid invitations, reading attachments, finding solicitation documents, tracking deadlines, or helping you organize bid-related communications.

Gmail connector — sending proposal emails

Gmail access is optional and only applies when you choose to connect Gmail. When you connect Gmail, Footing may request permission to send email from your Gmail account. Footing uses this permission only to send proposal emails that you approve inside Footing. Footing does not read your inbox, search your Gmail, manage labels, or access unrelated Gmail data. Footing stores connection tokens securely so you do not have to reconnect each time, and you can disconnect Gmail at any time.

We do not:

• Sell Google user data.
• Use Google user data for advertising.
• Transfer Google user data to data brokers or advertising platforms.
• Use Google user data to determine creditworthiness or lending eligibility.
• Use Google-connected data to build aggregated or cross-customer market intelligence; we use it only for the Google-connected features you turn on.
• Allow humans to read Google user data unless you give explicit permission for support, or it is necessary for security, abuse investigation, legal compliance, or similar required purposes.

Footing's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

You can revoke Footing's access to your Google account at any time through your Google account permissions or through Footing if we provide a disconnect option.

We store Google user data only as needed to provide the Google-connected features you choose, maintain security, troubleshoot issues, or comply with legal obligations. If you disconnect your Google account, we will stop new access to that account, but previously imported bid-related records may remain in your workspace unless deleted according to this Privacy Policy.

We may share information with:

• Service providers who help us operate Footing, such as hosting providers, database providers, authentication providers, AI providers, analytics providers, email providers, logging providers, payment processors, and customer support tools.
• Integration providers when you connect or use their services.
• Professional advisors, such as attorneys, accountants, auditors, and insurers.
• Government, legal, or regulatory authorities when required by law or to protect rights, safety, and security.
• A successor entity in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate protections.

These service providers may process information on our behalf, but they are not permitted to use it for their own independent purposes except as allowed by law or our agreements with them.

We do not sell your personal information or confidential bid data.

We keep information for as long as needed to provide Footing, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and support product functionality.

You may request deletion of your account or certain workspace data. We will honor deletion requests unless retention is needed for legal, billing, security, fraud prevention, backup, dispute resolution, or audit purposes.

If you remove a bid from your active pipeline, Footing may retain the bid history and outcome data unless you choose to permanently delete it, if that option is available. This helps preserve your company's bidding memory.

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

No system is perfectly secure. You are responsible for keeping your account credentials secure and for controlling access by your team members.

Depending on where you live, you may have rights to:

• Access personal information we hold about you.
• Correct inaccurate information.
• Delete certain information.
• Request a copy of certain information.
• Opt out of certain processing, where applicable.
• Withdraw consent for connected integrations.

To make a request, contact us at privacy@arauan.com.

We may need to verify your identity before responding.

If you use Footing as part of a company or team account, your organization may control your access to the account and may be able to view, manage, export, or delete information associated with the workspace.

Footing is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Footing is operated from the United States. If you access Footing from outside the United States, your information may be processed in the United States or other locations where our service providers operate.

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice by updating the date above, posting a notice in the product, or contacting you directly.

If you have questions about this Privacy Policy or our data practices, contact us at:

ARAUAN LLC, doing business as Footing

Email: privacy@arauan.com

Address: 5900 Balcones Drive STE 100, Austin, TX 78731